Policies

Last updated September 2026.

Privacy

This site uses Plausible Analytics, a privacy-first tool that counts visits without cookies and without collecting personal data. It doesn’t follow you across websites, doesn’t build a profile of you, and doesn’t know who you are.

What it records is anonymous and aggregate: how many people visited, which pages they read, which country the visit came from, and clicks on links that lead away from this site. Nothing is sold, shared or handed to advertisers. There are no cookies and no sign-up forms.

Purchases are handled by Payhip. Anything you enter at checkout — your email, your payment details — is collected and stored by Payhip under their privacy policy, not by this site.

Links to Instagram and Payhip lead to other companies’ platforms, each governed by its own policy.

Questions? Email karenkirkeauthor@proton.me.

Terms

The memoir and audiobook are sold and delivered through Payhip, under Payhip’s terms of service. This site is provided as is.

Refund

The ebook, audiobook and bundle are digital, and delivered instantly through Payhip.

Refunds are handled case by case. If something’s wrong — a file won’t open, you were charged twice, you bought the wrong format — email karenkirkeauthor@proton.me within 14 days and it’ll be sorted.

Because the files arrive immediately, refunds aren’t automatic — but genuine problems will always be made right.